Secure Gateway Admin

Orange Business Services - Moka Road, Rose Hill (Maurice)

Reference 535503

Issue Date 31/10/2014

Type of Contract CDI

Duration of Contract Indéterminée

Education Bac + 5 et Plus

Work Experience Au moins 2 ans

Department: Customer Services & Operations

Application Deadline 29/01/2015

Position n° 395

Logo Recruteur

 

About the employer / working context

activities

Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.  Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

Duties and Responsibilities

about the role

In line with our ITIL based processes and organization, you will be responsible to follow OBS internal processes and manage:

Incident Management - Trouble-shooting and diagnosing problems in existing network structures and/or customer servers leading to effective and efficient problem resolution in order to meet requirements of Service Level Agreements and contractual commitments to customer.

Change Management – Validate and apply changes to server, application configuration or architecture, as requested by the customer or by Engineering teams
Technical management – perform pro-active service maintenance actions to maintain service availability and reduce risk
2 4x7 log monitoring, analysis, and threat alerting/li>
Authentication, Authorization
Content Security and Policy Enforcement
Vulnerability Assessment
Migration – When required, coordinate and perform migrations/upgrades (eg. migration of users from previous to newer Notes version on hosted server)
Provide technical support as Subject Matter Expert for OBS Managed IT Security services solutions
Coordinate with other entities inside OBS when needed to support our customers, incl Network,
Security, Infrastructure, Call management, monitoring,
Deliver leading edge IT Security services
Managing the assessment of existing architecture and testing new designs
Preparing specifications and disaster recovery procedures, Production support
Produce, maintain, update and follow operational process, procedure and technical instructions
Support of Enterprise backup strategies and procedures
Communicate and deliver reports on a regular basis to internal OBS as well as external customers

Job Qualifications & Skills / Selection Criteria

About You

Technical skills

  • Good knowledge on Security General Products Firewalls, Proxies, Antivirus, IDP, Load Balancing, WebFiltering and other security basics.
  • Good level of practiced technical knowledge.
  • 2-3 years professional experience Network and IT Security Management
  • Good knowledge of networking (TCP/IP) ( protocols , routing, packet filtering, proxy
  • Security general and products (firewall, anti-virus, SSL, UTM, Proxy (reverse/.forward)...), IP technology, Unix/Linux.

Soft Skills

  • Highly customer focus and capable of dealing and interacting with customers mainly on the phone.
  • Excellent communications skills and listening skills
  • Demonstrate good team working relationships and takes initiatives
  • Self motivated , self realiant and trustworthy
  • Very Fluent In French and English language

Qualifications

  • Degree in computer science / Engineering or Alternative Qualifications Diploma in IT fields with 10 years experience.
  • Masters degree in IT fields (Telecommunications/Networking ,Security Management)
  • Professional Ceritifications- CCNP/CCNA/CISSP strongly desireable.)

additional information

Benefits:

  • Performance Bonus paid twice a year and it is based on the performance management system
  • Medical Scheme immediately upon joining
  • Pension Scheme after confirmation in post
  • Medical Check-Up upon joining the Company
  • 13th Month Bonus as per legislation
  • Car Allowance
  • Meal Allowance

Additional Information about the position

Area of Business: Telecommunications Services Provider

Position Type: Temps plein

Working Hours: Horaire normal

Working Language: Français

Second Language: Anglais

Closing Date: 2015-01-29